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Frequently Asked Questions

Product

Some of our products are seasonal, so grab them while you can! We try to keep products that we sell year-round (pins, stickers, keychains, cards, magnets, totes) in stock.

If we are out of stock, be the first one to know when it restocks by signing up for the"notify me when available" on each product page.

We love hearing what our customers want to see from us! Fill out this form to make any product requests and you just might see it come to life :)

We are happy to give discounts for bulk orders. Please email us for details.

Shipping

Orders under $50 (USA):

  • $4 USPS Priority Shipping
  • 2-5 days tracked delivery

Orders over $50 (USA):

  • FREE USPS Priority Shipping
  • 2-5 days tracked delivery

All order shipped outside the US:

  • Price calculated at checkout based on weight
  • Allow 10-20 days for international packages to be delivered. 
  • Please note: we are not responsible for any VAT charges that may incur upon international delivery. 

Orders of 1 - 3 cards / stickers (worldwide):

  • $1.00 USPS Standard Shipping 
  • 3-5 days US orders, 7-14 days international order
    PLEASE NOTE: this shipping method does not come with tracking number (but you can upgrade to priority shipping!)

Your order will ship in 1 week (2-4 weeks if your order has a custom product). We’ll send you an email as soon as it ships out.

If you need your order shipped ASAP, please leave a note at checkout and we will do our best to accommodate.

On rare occasions, USPS will lose mail (even with a tracking number!). While we will try our best to track the location of the package, sometimes the package is simply lost. Upon this situation, please email us at hello@ajarofpickles.com and we'll be happy to assist.

Fancy Flavors Bakeshop

1645 Saratoga Ave, 20. San Jose, California 95129

PS- Pickles order pickups also means you get an exclusive 10% off Fancy Flavors treats! Just ask them at their counter!

More details on local pickup here.

Your order will be ready for pickup within 2-5 days. We drop off orders at Fancy Flavors Bakeshop 2x a week (usually on Wednesdays & Fridays). When your order is ready to be picked up, you will get an email notification. Please check their open hours for when you can visit. 

PLEASE NOTE: FANCY FLAVORS IS CLOSED ON MONDAY & TUESDAY

If you're wondering if your order will be ready for pickup in time, please feel free to send an email to hello@ajarofpickles.com before you place the order.

More details on local pickup here.

Please do your best to pick up your order within a week after the order is ready for pickup. If your order has surpassed the pickup window of 7 days, we reserve the right to cancel and refund your order minus a $5 restocking fee. 

(If you need more than 7 days to pickup your order please let us know when you place the order!)

More details on local pickup here.

Pickles Points

Points: Get "points" for every $1 you spend, then trade it in for discounts on any future purchase, plus free shipping codes!

Referrals: Get $5, give $5 for every friend you refer to us. Your unique referral code can be found when you log into Pickles Points.

Click on the green "Rewards" / Shopping bag icon in the bottom right of any page on our website. Create an account or sign in.
See a tutorial here.

  1. Log into Pickles Points by clicking on the green "Rewards" / Shopping bag icon in the bottom right of any page on our website
  2. Click the Gift Icon: "All Rewards"
  3. Click "Redeem"
  4. You'll get a coupon code to use during checkout for free shipping, or $X off!

See a tutorial here.

FYI: Pickles Points can't be redeemed if you are using a coupon code at checkout.
When you use a discount code at checkout, you cannot redeem your Pickles Points at the same time due to a system limitation. However, you will still be able to earn Pickles Points for these purchases using a coupon code!

Get $5, give $5 for every friend you refer to us. Your unique referral code can be found when you log into Pickles Points. See a tutorial here.

Custom Products

We don't offer bulk discounts for custom products, but we do have a generous re-order discount if you'd like to use the same design. 

Returns & Exchanges

We want you to LOVE your products! If your items were damaged in transit, please send us a picture of the item's condition and we will be happy to assist.

Unopened goods in their plastic sleeves can be fully refunded within 30 days of purchase, customer pays return shipping. Please let us know we should be expecting a package from you, and ship the package to our mailing address.

Small Business Advice

My biggest piece of advice: just start! You can dream and plan all you want, but it's all in the execution and following through your ideas. Stick through it when you feel discouraged and you'll be surprised at what comes from it :) Follow #LearnWithPickles for random pieces of reflection/ advice, or check out small business resources I have.

I'm so excited to now offer Solopreneur Consulting !

Finding partners is definitely a process and with all our products, we always test multiple vendors we find to see the best fit for what we're specifically looking for. I'd recommend reaching out to local vendors to find out more about their factory, process, and prices. It’s definitely a long process— to get you started, take a look at this step-by-step guide.

Random

Shop all my recs here. I only put products on here I honestly love and would buy again in a heartbeat or gift to someone else! DM me to ask me about any of them :)